# CreateIncidentResponse Message

## New Message Modal

In **Unifi Integration Designer**, navigate to the **'Messages' icon**. Click **New**.

The fields to be configured for the CreateIncidentResponse New Message modal are as follows:

| Field        | Description                                                                                           | Value                    |
| ------------ | ----------------------------------------------------------------------------------------------------- | ------------------------ |
| Message name | The message name that is unique for this integration.                                                 | 'CreateIncidentResponse' |
| Type         | The primary purpose of the message.                                                                   | 'Response'               |
| Direction    | The direction(s) this message is configured to support. *(Choices: Inbound, Outbound, Bidirectional)* | 'Inbound'                |

*Your CreateIncidentResponse New Message modal should look like this:*

![](https://content.gitbook.com/content/Dk6VgKBXe6rYT8F9wuaY/blobs/g2S8LTz3N9mc3TJf2T77/obig-createincidentresponse-1.png)

Click **Submit and view** to further configure the Message.

## Bond Fields

Navigate to **Message > Bond**.

The Bond fields to be configured are as follows:

| Field                    | Description                                                                                                                                          | Value  |
| ------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------- | ------ |
| Set bond state inbound\* | Set the Bond State when receiving this message. Use 'None' to leave the Bond State alone or to modify it via a Message/Field Stage to Target script. | 'Open' |

{% hint style="info" %}
\*Set bond state choices: *None, Pending, Open, Suspended, Vendor suspended, Closed*
{% endhint %}

*Your Bond form should look like this:*

![](https://content.gitbook.com/content/Dk6VgKBXe6rYT8F9wuaY/blobs/PE3GvLf62r6bA62N4s2m/obig-createincidentresponse-2.png)

{% hint style="info" %}
Setting the Bond state to Open allows messages to be sent/received. See the '[Bonds](https://docs.sharelogic.com/unifi/operate/bonding/bonds)' page for details.
{% endhint %}

Click **Save**.

We are now ready to configure the **Fields** for our **CreateIncidentResponse** Message.