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Messages
We will need to configure a new inbound Message to process the attachments returned from the poll. We may also utilise all the previously configured Messages in testing our Integration.

Inbound Messages

In order to process the attachments returned from the remote system we will configure a new inbound Message.
  • AddAttachmentInbound
If you have edited the Endpoint URLs in the Connection, the Create Poll Processor and the Parent & Child Poll Processors, it will be necessary to utilise the Messages we created in the earlier Guides in order to test the Integration and process the data that is returned from the remote system. The following Messages will be used:
  • CreateIncidentInbound
  • UpdateIncidentInbound
  • ResolveIncidentInbound
  • CreateIncidentResponse

Outbound Messages

For the same reason as above and if you have edited the outbound Message Path for the previously configured Messages, it will be necessary to test those also. The following Messages will be used:
  • CreateIncident
  • UpdateIncident
  • ResolveIncident
  • CreateIncidentInboundReceipt
Let's now configure the AddAttachmentInbound Message.
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