How to Handle Attachments

Follow this guide to learn how to configure a dedicated Message in Unifi to handle streamed attachments.

Attachments can be sent either as a stream or embedded in the payload as Base64.

In this guide, you will configure a dedicated Message as part of the Incident Guide Integration (created when following the Bidirectional Asynchronous Incident Guide). It is assumed that the Process, Web Service, Integration & Connection are already in place (if not, please ensure that those elements are in place before continuing).

The components to configure are as follows:

  • Message

  • Scripted REST Resource