> For the complete documentation index, see [llms.txt](https://docs.sharelogic.com/unifi/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sharelogic.com/unifi/3.1/integration-guides/outbound-incident-guide/create-scenario/createincidentresponse-message.md).

# CreateIncidentResponse Message

## New Message Modal

In **Unifi Integration Designer**, navigate to the **'Messages' icon**. Click **New**.

The fields to be configured for the CreateIncidentResponse New Message modal are as follows:

<table><thead><tr><th width="185.33333333333331">Field</th><th width="297.75107529567276">Description</th><th width="229.00660900789225">Value</th></tr></thead><tbody><tr><td>Message name</td><td>The message name that is unique for this integration.</td><td>'CreateIncidentResponse'</td></tr><tr><td>Type</td><td>The primary purpose of the message.</td><td>'Response'</td></tr><tr><td>Direction</td><td>The direction(s) this message is configured to support.  <em>(Choices: Inbound, Outbound, Bidirectional)</em></td><td>'Inbound'</td></tr></tbody></table>

*Your CreateIncidentResponse New Message modal should look like this:*

![](/files/-MeiHAZQum56aPZihbJW)

Click **Submit and view** to further configure the Message.

## Bond Fields

Navigate to **Message > Bond**.

The Bond fields to be configured are as follows:

<table><thead><tr><th width="170.60745425174662">Field</th><th width="354.82736105806686">Description</th><th>Value</th></tr></thead><tbody><tr><td>Set bond state inbound*</td><td>Set the Bond State when receiving this message. Use 'None' to leave the Bond State alone or to modify it via a Message/Field Stage to Target script.</td><td>'Open'</td></tr></tbody></table>

{% hint style="info" %}
\*Set bond state choices: *None, Pending, Open, Suspended, Vendor suspended, Closed*
{% endhint %}

*Your Bond form should look like this:*

![](/files/-MeiKU5tAoyW-V4vgTX7)

{% hint style="info" %}
Setting the Bond state to Open allows messages to be sent/received.  See the '[Bonds](/unifi/3.1/bonding/bonds.md#state-control)' page for details.
{% endhint %}

Click **Save**.

We are now ready to configure the **Fields** for our **CreateIncidentResponse** Message.