# Poller

A Poller is a configuration record which defines the frequency of polling and which logic to use (the logic itself is defined in the Poll Processor). Each time it is run, it creates a corresponding Poll Request record.

## Edit Update Poller

{% hint style="info" %}
Rather than create a new poller, you can edit the previously configured 'Update Poller', changing the Name, Description & Poll Processor.

*(You could choose to copy the previous Poller instead.  However, there is no need to have two pollers polling for updates every 5 minutes, so if copying the previous poller, remember to deactivate it.)*
{% endhint %}

![](/files/-Mfh3YIhi-pNoioqqn6S)

Click to **open** the previously configured **Incident Update Poller**.

The fields to be edited for our Poller record are as follows:

<table><thead><tr><th width="191.42141839949758">Field</th><th width="276.3333333333333">Description</th><th>Value</th></tr></thead><tbody><tr><td>Name*</td><td>The name of your Poller.</td><td>&#x3C;Your Name></td></tr><tr><td>Description</td><td>A description of what this Poller is for and/or how it works.</td><td>&#x3C;Your Description></td></tr><tr><td>Poll processor*</td><td>The Poll Processor to use when running this Poller.</td><td>&#x3C;Your Poll Processor> <em>(the one just created)</em></td></tr></tbody></table>

*\*These fields are mandatory, or automatically defaulted to true.*

*Your Multiple Message Poller should look like this:*

![](/files/-Mfh62ztWw4C7hlxAvBw)

**Save** the Poller.

In order to process the inbound Requests, we need to configure the **Inbound Messages**.


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