CreateIncidentResponse Message
The CreateIncidentResponse Message is the immediate, synchronous response that is sent after processing the Createincident Message.
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The CreateIncidentResponse Message is the immediate, synchronous response that is sent after processing the Createincident Message.
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In Unifi Integration Designer, navigate to the 'Messages' icon. Click New.
The fields to be configured for the CreateIncidentResponse New Message modal are as follows:
Message name
The message name that is unique for this integration.
'CreateIncidentResponse'
Type
The primary purpose of the message.
'Response'
Direction
The direction(s) this message is configured to support. (Choices: Inbound, Outbound, Bidirectional)
'Inbound'
Your CreateIncidentResponse New Message modal should look like this:
Click Submit and view to further configure the Message.
Navigate to Message > Bond.
The Bond fields to be configured are as follows:
Set bond state inbound*
Set the Bond State when receiving this message. Use 'None' to leave the Bond State alone or to modify it via a Message/Field Stage to Target script.
'Open'
*Set bond state choices: None, Pending, Open, Suspended, Vendor suspended, Closed
Your Bond form should look like this:
Setting the Bond state to Open allows messages to be sent/received. See the 'Bonds' page for details.
Click Save.
We are now ready to configure the Fields for our CreateIncidentResponse Message.
