# ResolveIncidentInbound Message

{% hint style="success" %}
Rather than create the ResolveIncidentInbound Message from scratch, it will be quicker to copy the UpdateIncidentInbound Message and make some minor changes.
{% endhint %}

Click on the **'Messages' icon** to open the Messages page.

![](https://2763208740-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZR0dkdEH0Mm7amiIzsdG%2Fuploads%2FPYYafwqfqjlKg0NpzCzp%2Fimmpg-resolveincidentinbound-1.png?alt=media)

Click the **ellipsis** to the right of the **UpdateIncidentInbound** Message & then click **Copy**.

## Copy Message Modal

The fields to edit for the Copy Message modal are as follows:

| Field        | Description                                           | Value                    |
| ------------ | ----------------------------------------------------- | ------------------------ |
| Message name | The message name that is unique for this integration. | 'ResolveIncidentInbound' |

*Your Copy Message modal should look like this:*

![](https://2763208740-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZR0dkdEH0Mm7amiIzsdG%2Fuploads%2FPW5dNotaQAnOFZ35QML7%2Fimmpg-resolveincidentinbound-2.png?alt=media)

Click **Copy**.

You will be redirected to the Details page of the newly created ResolveIncidentInbound Message.

## Details Fields

The Details fields to be edited are as follows:

| Field       | Description                                                         | Value               |
| ----------- | ------------------------------------------------------------------- | ------------------- |
| Description | The description for this message and the requirement it is meeting. | \<Your description> |

*Your Details form should look like this:*

![](https://2763208740-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZR0dkdEH0Mm7amiIzsdG%2Fuploads%2Fg5neJC4enpzFRq1Flxeb%2Fimmpg-resolveincidentinbound-3.png?alt=media)

Navigate to **Message > Bond**.

## Bond Fields

The Bond fields to be edited are as follows:

| Field                 | Description                                                   | Value   |
| --------------------- | ------------------------------------------------------------- | ------- |
| Bond pending          | Process this message when the bond state is Pending.          | \<true> |
| Bond suspended        | Process this message when the bond state is Suspended.        | \<true> |
| Bond vendor suspended | Process this message when the bond state is Vendor suspended. | \<true> |

*Your Bond form should look like this:*

![](https://2763208740-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZR0dkdEH0Mm7amiIzsdG%2Fuploads%2F1SomuF1O2rlgL5Yb7THj%2Fimmpg-resolveincidentinbound-4.png?alt=media)

Click **Save**.

We are now ready to configure the **Fields** for the **ResolveIncidentInbound** Message.