# ResolveIncidentInbound Message

{% hint style="success" %}
Rather than create the ResolveIncidentInbound Message from scratch, it will be quicker to copy the UpdateIncidentInbound Message and make some minor changes.
{% endhint %}

Click on the **'Messages' icon** to open the Messages page.

![](/files/mKuNgeU0cwbWxGmdZNkB)

Click the **ellipsis** to the right of the **UpdateIncidentInbound** Message & then click **Copy**.

## Copy Message Modal

The fields to edit for the Copy Message modal are as follows:

| Field        | Description                                           | Value                    |
| ------------ | ----------------------------------------------------- | ------------------------ |
| Message name | The message name that is unique for this integration. | 'ResolveIncidentInbound' |

*Your Copy Message modal should look like this:*

![](/files/6zLz8QON1e6iglJmLImM)

Click **Copy**.

You will be redirected to the Details page of the newly created ResolveIncidentInbound Message.

## Details Fields

The Details fields to be edited are as follows:

| Field       | Description                                                         | Value               |
| ----------- | ------------------------------------------------------------------- | ------------------- |
| Description | The description for this message and the requirement it is meeting. | \<Your description> |

*Your Details form should look like this:*

![](/files/ZZvXsUrDUG6i9hevvKYl)

Navigate to **Message > Bond**.

## Bond Fields

The Bond fields to be edited are as follows:

| Field                 | Description                                                   | Value   |
| --------------------- | ------------------------------------------------------------- | ------- |
| Bond pending          | Process this message when the bond state is Pending.          | \<true> |
| Bond suspended        | Process this message when the bond state is Suspended.        | \<true> |
| Bond vendor suspended | Process this message when the bond state is Vendor suspended. | \<true> |

*Your Bond form should look like this:*

![](/files/xFOmBCKPFfdxVPkFOctO)

Click **Save**.

We are now ready to configure the **Fields** for the **ResolveIncidentInbound** Message.


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