How to Manually Close a Bond

Some integrations will not have a Message that closes the Bond. In these situations, it is preferable to close any open Bonds manually from a business rule on the Target table, e.g. when an Incident is closed . The following business rule script will close all the Bonds for a given record:

(function executeRule(current, previous /*null when async*/) {
  var bond;
 
  bond = new GlideRecord('x_snd_eb_bond');
  bond.addQuery('document', '=', current.sys_id);
  bond.addQuery('state', '!=', 'Closed');
  bond.query();
 
  while (bond.next()) {
    bond.state = 'Closed';
    bond.update();
  }
 
})(current, previous);

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