CreateIncidentReceipt Fields
We will utilise the Field & Field Map records to configure the Message Scripts for the CreateIncidentReceipt Message.
Copy Field Maps
It is worth copying all relevant OOTB Field Maps as are necessary for your integration before using any of them in your Field Records - thereby mitigating the risk of any potential issues with future upgrades.
The Field Maps we shall use for our CreateIncidentReceipt Field records are:
Message Header
Receipt Status
To copy the Message Header Field Map, navigate to the 'Field Maps' icon.
1) Click on the ellipsis to the right of the Message Header Field Map & then click Copy.
Copy Field Map Modal
The fields to edit for the Copy Field Map modal are as follows:
*Name: We have chosen to prefix the existing Field Map Name with the initials of our Integration (you are free to choose any appropriate means of identifying/differentiating).
Your Copy Field Map modal should look like this:
4) Click Copy.
You will be redirected to the Details page of the newly created Field Map.
Repeat the process for the Receipt Status Field Map.
Field: message.message_header
From the CreateIncidentReceipt Message, navigate to Message > Fields. Click New.
The fields to be configured for our message_header New Field modal are as follows:
*These fields are automatically defaulted to true, or automatically populated.
**Field map: Value may vary. Choose the copy Field Map you created for your Integration.
Your 'message_header' New Field modal should look like this:
10) Submit the record.
You will be redirected back to the Fields page of the CreateIncidentReceipt Message.
Field: message.transaction_details
Click New.
The fields to be configured for our transaction_details New Field modal are as follows:
*These fields are automatically defaulted to true, or automatically populated.
**Field map: Value may vary. Choose the copy Field Map you created for your Integration.
Your 'transaction_details' New Field modal should look like this:
16) Submit the record.
You will be redirected back to the Fields page of the CreateIncidentReceipt Message.
Build
Now that we’ve configured the Field records for the CreateIncidentReceipt message, we are ready to build our message scripts.
The following Field records should now be in place for your CreateIncidentReceipt messsage:
Feature Alert: In the picture above you will notice that a 'Build Integration' button has appeared in the banner at the top of the page. Whenever a change is made to a Field record that is associated to a Message (whether that is being created, updated, or deleted) the button will be available and acts as a visual reminder that changes have been made and Message Script(s) need to be built. We will talk more about this feature in the Build Integration Level page.
17) Click on Build Message.
You will see the 'Message build successful' Info Message.
18) Navigate to Advanced > Script Editor to view the auto-generated code.
Your Script Editor fields should look like this:
Message Scripts
The newly auto-generated code will appear between a Begin & End Comment immediately prior to any code that was already there.
Stage to Target:
The code we had previously added when configuring our Message as per the 'CreateIncidentReceipt Message' page is still in place and can be seen after the End Comment.
The code in the ‘Stage to Target’ script field should look like this:
We are now ready to configure our CreateIncident Message.
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