> For the complete documentation index, see [llms.txt](https://docs.sharelogic.com/unifi/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sharelogic.com/unifi/2.2/integration-guides/outbound-incident-guide/getting-started.md).

# Getting Started

## Unifi Integration Designer

From within native ServiceNow, open the Unifi Integration Designer portal by navigating to **\[ws] Unifi > Unifi Integration Designer**.

![](/files/-MQlqg5VjGUnEBX5IXhK)

## Dashboard

*You will be greeted with the following Dashboard (which opens in a new window):*

![](/files/-MQlr-Mc9P8ejfTsRjfX)

Any existing Processes will be listed as tiles, showing the number of Active Integrations for each.

If appropriate, you can either edit the Settings of, or add a New Integration to an existing Process by clicking the **ellipsis** *(at the bottom right of the tile)*.

Hovering over the **tile** of an existing Process will display 'Show integrations'. Clicking it will take you to the Integrations page *(for that Process)*.

*In the next section, we shall look at configuring the **Process**.*


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