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  1. Integration Guides
  2. Outbound Incident Guide
  3. Update Scenario

Response Message

The Response Message is the immediate synchronous response that is sent to acknowledge the successful transport of another Message.

PreviousUpdate ScenarioNextUpdateIncident Message

Last updated 3 years ago

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As previous, after clicking the 'Messages' icon, you will see the following screen (note: both the previously configured messages are now visible in the list):

1) Click New.

New Message Modal

The fields to be configured for the Response New Message modal are as follows:

#

Field

Description

Value

2

Message name

The message name that is unique for this integration.

'Response'

3

Type

The primary purpose of the message.

'Response'

4

Direction

The direction(s) this message is configured to support. (Choices: Inbound, Outbound, Bidirectional)

'Inbound'

Your Response New Message modal should look like this:

5) Click Submit.

You will be redirected to the Messages page. You need not configure the Response Message any further.

Now it's time to move on and configure the UpdateIncident Message.