# Process

The first thing to do when creating a new integration is to assign it to its Process. For instance, a new Incident integration would be created within an Incident Process. If you do not yet have a Process defined, then you will need to create a new Process

From the **Unifi Integration Designer Dashboard**, click on **New Process**.

![](https://2404534899-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQBk35gIi557UHt7QlJ%2F-MdSFm2AihNbBJUn6Qrj%2F-MdSWjrjIuRf83Pje3Im%2FBAIG%20-%20Process%201.png?alt=media\&token=dedff230-e700-487b-a296-0109b2095fea)

On the 'New Process' modal, the fields to be configured are as follows:

| # | Field           | Description                                                                          | Value                              |
| - | --------------- | ------------------------------------------------------------------------------------ | ---------------------------------- |
| 1 | Name            | The name of the ServiceNow process being integrated.                                 | \<SN Process Name> (e.g. Incident) |
| 2 | API Name\*      | The unique name of this process for use with the API.                                | \<your\_unique\_api>               |
| 3 | Target table    | The primary target or process table that this integration uses.                      | 'Incident' \[incident]             |
| 4 | Reference field | The field on the target table that is used as the reference for the external system. | 'Number'                           |
| 5 | Description     | Describe what this Process is for.                                                   | \<Your description>                |

{% hint style="info" %}
*\*API Name*

The API Name is how we identify which Process we are integrating with. The Scripted SOAP/REST Service will reference the API Name *(which is why it is important for this to be a unique reference)*.
{% endhint %}

*Your 'New Process' modal should look like this:*

![](https://2404534899-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQBk35gIi557UHt7QlJ%2F-MdSFm2AihNbBJUn6Qrj%2F-MdSas5SrNdESIb554cG%2FBAIG%20-%20Process%202.png?alt=media\&token=771219a0-79de-4a29-ab6b-6f761323d920)

6\) Click **Create**.

*You will be redirected to your Process Dashboard:*

![](https://2404534899-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQBk35gIi557UHt7QlJ%2F-MdSFm2AihNbBJUn6Qrj%2F-MdScNrgdEN33BU3fhge%2FBAIG%20-%20Process%203.png?alt=media\&token=ed6dc971-5c08-4ffa-80a9-15ef74eda6db)

Click either the '**+**' **tile** or '**New Integration**' in preparation to configure the Integration.

{% hint style="info" %}
When you create a Process, Unifi will automatically create the corresponding Web Service (REST methods) - so there is no need to manually create them.
{% endhint %}

Before we configure the Integration, let's view the **Web Service** which Unifi has automatically created.