# Poller

A Poller is a configuration record which defines the frequency of polling and which logic to use (the logic itself is defined in the Poll Processor). Each time it is run, it creates a corresponding Poll Request record.

## Edit Update Poller

{% hint style="info" %}
Rather than create a new poller, you can edit the previously configured 'Update Poller', changing the Name, Description & Poll Processor.

*(You could choose to copy the previous Poller instead.  However, there is no need to have two pollers polling for updates every 5 minutes, so if copying the previous poller, remember to deactivate it.)*
{% endhint %}

![](https://2404534899-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQBk35gIi557UHt7QlJ%2F-MfZjJkNorItc8w8xvp0%2F-Mfh3YIhi-pNoioqqn6S%2FIMMPG%20-%20Poller%201.png?alt=media\&token=728c8df4-fd12-4404-8b38-e855d26d742b)

1\) Click to **open** the previously configured **Incident Update Poller**.

The fields to be edited for our Poller record are as follows:

| #   | Field          | Description                                                   | Value                                           |
| --- | -------------- | ------------------------------------------------------------- | ----------------------------------------------- |
| 2\* | Name           | The name of your Poller.                                      | \<Your Name>                                    |
| 3   | Description    | A description of what this Poller is for and/or how it works. | \<Your Description>                             |
| 4\* | Poll processor | The Poll Processor to use when running this Poller.           | \<Your Poll Processor> *(the one just created)* |

*\*These fields are mandatory, or automatically defaulted to true.*

*Your Multiple Message Poller should look like this:*

![](https://2404534899-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQBk35gIi557UHt7QlJ%2F-MfZjJkNorItc8w8xvp0%2F-Mfh62ztWw4C7hlxAvBw%2FIMMPG%20-%20Poller%202.png?alt=media\&token=3c2c232a-e316-4253-ab96-72eced3a0f3d)

5\) **Save** the Poller.

In order to process the inbound Requests, we need to configure the **Inbound Messages**.