Resolve Scenario

For each of our Scenarios we will need to configure the relevant Messages & Fields. This scenario will need to be tested before moving on to the next.

The Message we shall be configuring for our Resolve Scenario is:

  1. ResolveIncident

We will define which Field records require configuring for that Message at the appropriate time.

The scenario will need to be successfully tested before we can say it is complete.

We shall look in detail at each of the Messages and their respective Fields in turn over the next few pages, before moving on to Test.

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