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  • Unifi Documentation
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    • Unifi 3.0 Release Notes
      • Unifi 2.2 Release Notes
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      • Unifi 2.0 Release Notes
    • Hotfixes
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  • Overview
    • Quick Tour
    • Supported Features
    • Application Modules
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  • Integration Guides
    • Outbound Incident Guide
      • Getting Started
      • Process
      • Integration
      • Connection
      • Create Scenario
        • CreateIncidentResponse Message
        • CreateIncidentResponse Fields
        • CreateIncident Message
        • CreateIncident Fields
        • Trigger
        • Test CreateIncident
      • Update Scenario
        • Response Message
        • UpdateIncident Message
        • UpdateIncident Fields
        • Test UpdateIncident
      • Resolve Scenario
        • ResolveIncident Message
        • ResolveIncident Fields
        • Test ResolveIncident
      • Build - Integration Level
      • Conclusion
    • Bidirectional Asynchronous Incident Guide
      • Getting Started
      • Process
      • Web Service
      • Integration
      • Connection
      • Create Scenario
        • Response Message
        • CreateIncidentReceipt Message
        • CreateIncidentReceipt Fields
        • CreateIncident Message
        • CreateIncident Fields
        • Trigger
        • Test CreateIncident
      • Update Scenario
        • Receipt Message
        • UpdateIncident Message
        • UpdateIncident Fields
        • Test UpdateIncident
      • Resolve Scenario
        • ResolveIncident Message
        • ResolveIncident Fields
        • Test ResolveIncident
      • Build - Integration Level
      • Build the Other Half
        • Move the Integration
        • Reconfigure the Connections
      • Conclusion
    • Incident Update Poller Guide
      • Polling
        • Poll Processor
        • Poller
      • Inbound Message
        • UpdateIncidentInbound Message
        • UpdateIncidentInbound Fields
      • Message Identification
      • Bond Identification
        • Edit Incident Form
        • Edit CreateIncident Message
      • Test Update Poll
      • Conclusion
    • Incident Multiple Message Poller Guide
      • Polling
        • Poll Processor
        • Poller
      • Inbound Messages
        • ResolveIncidentInbound Message
        • ResolveIncidentInbound Fields
      • Testing
        • Test UpdateIncidentInbound
        • Test ResolveIncidentInbound
      • Conclusion
    • Incident Create Poller Guide
      • Polling
        • Connection Variables
        • Poll Processor
        • Poller
      • Messages
        • CreateIncidentInboundReceipt Message
        • CreateIncidentInboundReceipt Fields
        • CreateIncidentInbound Message
        • CreateIncidentInbound Fields
      • Build - Integration Level
      • Test Create Poll
      • Conclusion
    • Incident Parent and Child Poller Guide
      • Polling
        • Connection Variables
        • Child Poll Processor
        • Child Poller
        • Parent Poll Processor
        • Parent Poller
      • Inbound Messages
      • Testing
        • Test UpdateIncidentInbound
        • Test ResolveIncidentInbound
      • Conclusion
    • Incident Attachment Poller Guide
      • Polling
        • Connection Variables
        • Edit Endpoint URLs
        • Get Attachment Poll Processor
        • Get Attachment Poller
        • Select Attachments Poll Processor
        • Select Attachments Poller
        • Edit Child Poll Processor
        • Edit Child Update Poller
      • Messages
        • AddAttachmentInbound Message
      • Testing
        • Test Outbound Scenarios
        • Test CreateIncidentInbound
        • Test UpdateIncidentInbound
        • Test ResolveIncidentInbound
        • Test AddAttachmentInbound
      • Conclusion
  • Feature Guides
    • Packager Feature Guide
      • Instructions
    • Error Handling Tools Feature Guide
      • Retry
      • Replay
      • Ignore
      • Repair
      • Pause and Resume
    • Unifi Test Assistant Feature Guide
      • Generating Tests
      • Running Tests
      • Exploring Results
  • Bonding
    • Bonds
    • Bonded Attachments
  • Transport
    • Transport Data Flow
    • Snapshots
    • Transactions
    • Stages
    • HTTP Requests
  • Configuration
    • Processes
    • Integrations
    • Connections
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    • Message Scripts
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    • Large Response Payloads
  • Testing
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  • Administration
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    • Self-test
  • Scripting
    • Variables
    • Snippets
  • Attachments
    • Attachment Handling
    • Multipart Form Data
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  • New Integration
  • Icons
  • Details
  • Message Identification Fields
  • Feedback Settings Fields

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  1. Integration Guides
  2. Bidirectional Asynchronous Incident Guide

Integration

This is what defines the connection between a Process and the single system it's connecting with. It is also where most of the configuration and settings are stored.

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Last updated 3 years ago

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New Integration

Back in the Unifi Integration Designer window, after clicking either on the '+' tile or 'New Integration', you are given a 'New Integration' modal to complete.

The fields to be configured for the New Integration modal are as follows:

#

Field

Description

Value

1

Name

The name of the integration.

<Your Name>

*

Service type

The type of web service this integration is using (Choices: SOAP/REST).

'REST'

*

Message format

Automatically pre-process incoming messages for simpler message scripting. (Choices: XML, JSON, Advanced)

'JSON'

*Service type/Message format: these values are defaulted.

Your 'New Integration' modal should look like this:

2) Click Create.

You will be redirected to the Details page of the newly created Integration.

Icons

Before continuing we would like to draw your attention to some of the relevant icons that are now visible down the left hand navigation strip.

The icons are:

a) 'Integration' icon: Opens the current integration's Details page.

b) 'Messages' icon: Opens the current integration's Messages page.

c) 'Fields' icon: Opens the current integration's Fields page.

d) 'Field Maps' icon: Opens the current integration's Field Maps page.

e) 'Documentation' icon: Opens the automatically generated documentation for the current integration. (Another awesome feature in Unifi.)

f) 'Connections' icon: Opens the current integration's Connections page.

Details

The Details page of your Integration should look like this:

3) Navigate to Integration > Message Identification.

Message Identification Fields

Unifi needs to identify the name of the inbound message in order to know how to process the inbound data.

4) Update the code in the 'Identify message script' field so that it looks like this:

function identify(payload) {

  return (payload.message.name || '') + '';

}

The Message Identification form should look like this:

5) Navigate to Settings > Feedback.

Feedback Settings Fields

The Feedback fields to be configured for the Integration record are as follows:

#

Field

Description

Value

6

Enable UI messages

Allow information and error messages to be shown to the user as UI Notifications. Only applies to certain notifications.

<true>

The Feedback Settings form should look like this:

All of the remaining 'Settings' values are to be left as-is:

  • Attachments Settings

  • Bond Settings

All of the 'Error handling' values are to be left as-is:

  • General

  • Timeouts

  • Retry

7) Click Save.

8) Click the 'Connections' icon to move on and configure the Connection.