> For the complete documentation index, see [llms.txt](https://docs.sharelogic.com/unifi/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sharelogic.com/unifi/3.0/integration-guides/outbound-incident-guide/create-scenario/createincidentresponse-message.md).

# CreateIncidentResponse Message

## New Message Modal

In **Unifi Integration Designer**, navigate to the **'Messages' icon**. Click **New**.

The fields to be configured for the CreateIncidentResponse New Message modal are as follows:

|  #  | Field        | Description                                                                                            | Value                    |
| :-: | ------------ | ------------------------------------------------------------------------------------------------------ | ------------------------ |
|  1  | Message name | The message name that is unique for this integration.                                                  | 'CreateIncidentResponse' |
|  2  | Type         | The primary purpose of the message.                                                                    | 'Response'               |
|  3  | Direction    | The direction(s) this message is configured to support.  *(Choices: Inbound, Outbound, Bidirectional)* | 'Inbound'                |

*Your CreateIncidentResponse New Message modal should look like this:*

![](/files/-MeiHAZQum56aPZihbJW)

4\) Click **Submit and view** to further configure the Message.

## Bond Fields

Navigate to **Message > Bond**.

The Bond fields to be configured are as follows:

|  #  | Field                    | Description                                                                                                                                          | Value  |
| :-: | ------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------- | ------ |
|  5  | Set bond state inbound\* | Set the Bond State when receiving this message. Use 'None' to leave the Bond State alone or to modify it via a Message/Field Stage to Target script. | 'Open' |

{% hint style="info" %}
\*Set bond state choices: *None, Pending, Open, Suspended, Vendor suspended, Closed*
{% endhint %}

*Your Bond form should look like this:*

![](/files/-MeiKU5tAoyW-V4vgTX7)

{% hint style="info" %}
Setting the Bond state to Open allows messages to be sent/received.  See the '[Bonds](/unifi/3.0/bonding/bonds.md#state-control)' page for details.
{% endhint %}

6\) Click **Save**.

We are now ready to configure the **Fields** for our **CreateIncidentResponse** Message.