Stages

The Stage is the root staging table for all data mapping. Stages are created dynamically at the time of data being sent/received. The Staged Data fields will vary dependent on the data being sent.

Stages are a snapshot of the data either at the time of being sent or received. The Stage stores the snapshot of data, which is what facilitates the asynchronous exchange of Messages. Having that data called out into separate fields provides a clean & clear view of the data being sent/received, which in turn can provide a clearer picture of the cause of any potential discrepancies in the mapping of data that is being translated*/transformed**.

*Translated: a movement of data

**Transformed: a movement and a change of data

The data being sent for each Message is mapped using the Field records. For more information, see the 'Fields' & 'Field Maps' pages.

Fields

The following table gives a description of the fields that are visible on the Stage record:

Field

Type

Description

Number

String

The unique Stage identifier.

Internal reference

String

The ServiceNow ticket reference.

External reference

String

The external system’s ticket reference.

Direction

Choice

The direction this record is travelling in.

Integration

Reference

The integration this record belongs to.

Transaction

Reference

The transaction this record belongs to.

Message

Reference

The message used to process this record.

Domain

Reference

The domain this record belongs to.

Staged Data fields

String/Object

The fields that correlate to the data being sent/received. They are uniquely and dynamically configured per Message.

The following is an example of a Stage record: