Process is at the top of the configuration chain in Unifi. It is a mechanism which provides functionality not provided OOTB in ServiceNow. The purpose of a process is to keep like integrations in one place (e.g. Incident process integrations, or Change process integrations).
One Process may contain multiple Integrations which can each be configured separately and uniquely (more on that on the Integrations page).
The fields to be configured in the Process record are as follows:
A description of what this Process is for and/or how it works.
The primary target or process table that this integration uses.
The field on the target table that is used as the reference for the external system.
The table for storing staged data.
The unique name of this process for use with the API.
The Scripted SOAP Service that external systems will connect to.
The Scripted REST API that external systems will connect to.
The REST interface to send messages to.
The REST interface to send attachments to.
Application containing this record.