> For the complete documentation index, see [llms.txt](https://docs.sharelogic.com/unifi/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sharelogic.com/unifi/4.3/integration-guides/bidirectional-asynchronous-incident-guide/build-the-other-half/move-the-integration.md).

# Move the Integration

## Export the Integration

{% hint style="info" %}
**NOTE**: The ServiceNow System Administrator (admin) role is required to see the automatic download and view updates in the Update Set (and to select Application Scope - if required).
{% endhint %}

{% hint style="success" %}
Using the **Packager** feature makes moving integrations between instances simpler and more efficient than ever.
{% endhint %}

In **Unifi Integration Designer**, navigate to and open **< Your Integration >**.

Click the **'Integration' icon** to open the **Details** page.

![](/files/FoZpsqnzd9M3r5NGnPXn)

Click **Package**.

The Package Integration modal is displayed.

![](/files/oYQCnuz0FA55ICh5nwHF)

Confirm by clicking **Package**.

Unifi packages the Integration into an Update Set which is automatically downloaded.

![](/files/arAeULbakXwsgpYTBLdZ)

The Integration Package Worker modal is displayed.

![](/files/1UZUWrsTd3CPbynjw8FV)

{% hint style="info" %}
The modal tells us how many records were processed and the name of the Update Set that was created *(the integration name prepended with the date/time)*.
{% endhint %}

**Copy** the name of the Update Set.

Click **Done** to close the modal.

Navigate to the downloaded Update Set and **Show in folder\***.

![](/files/Y24F2lHhofbs4eXac089)

*\*Example shown in Chrome. Other browsers may vary.*

Then **rename** the file *(using your Update Set name in order to easily identify it when uploading to the other instance)*.

![](/files/hz1nGxyywZQDJ5gk6O1y)

## Import the Integration (external instance)

In the Application Navigator of the external instance, navigate to **System Update Sets > Retrieved Update Sets**.

![](/files/OVvhb4SNaLPiR4TD3vsx)

At the bottom of the Retrieved Update Sets list, click the **Import Update Set from XML** related link.

![](/files/1GVg3pVkXVt3irlkL1cg)

{% hint style="info" %}
If you have the **UI16 Developer Patch** installed (download from Share \_\_ by clicking [here](https://developer.servicenow.com/connect.do#!/share/contents/9650888_ui16_developer_patch?v=2.5\&t=PRODUCT_DETAILS)), you can navigate directly to the Import XML page from the context menu of the **Update Set Picker** by clicking **Import from XML**.
{% endhint %}

![](/files/fBRCtEKadx67aiCgUV7E)

*The Import XML screen is displayed:*

![](/files/gR1ddlYYyqndnHhZqw0P)

Click **Choose file** to upload the previously downloaded file.

**Upload**.

*You are redirected back to the Retrieved Update Sets list view:*

![](/files/5yaWdBxL3tE1Qj4il1tv)

**Open** the Update Set

*Your Retrieved Update Set form is displayed:*

![](/files/eAEPqgLwvTvIki4lK6Ey)

Click **Preview Update Set**.

**Close** the Update Set Preview modal.

![](/files/J4VgiTv4ZqRefamh84OB)

Click **Commit Update Set**.

![](/files/OMgu26XsKSZsJkAAuddA)

**Close** the Update Set Commit progress modal.

![](/files/ilZEDeFuqpmu81MfDLrJ)

We have successfully installed the application containing our Integration on the external instance. The vast majority of the configuration is already in place. All that remains is to make a few configuration changes and **Reconfigure the Connections** to enable each instance to connect with the other.