# Inbound Message

In order to process the data that is returned from the remote system, we will need to create the appropriate messages in Unifi. To satisfy the requirements of this Guide, we will only need to configure the one message:

* UpdateIncidentInbound

We shall look in detail at how to configure that message and the appropriate message scripts over the next couple of pages.

Let's begin by configuring the **UpdateIncidentInbound** Message.

{% content-ref url="inbound-message/updateincidentinbound-message" %}
[updateincidentinbound-message](https://docs.sharelogic.com/unifi/4.2/integration-guides/incident-update-poller-guide/inbound-message/updateincidentinbound-message)
{% endcontent-ref %}

{% content-ref url="inbound-message/updateincidentinbound-fields" %}
[updateincidentinbound-fields](https://docs.sharelogic.com/unifi/4.2/integration-guides/incident-update-poller-guide/inbound-message/updateincidentinbound-fields)
{% endcontent-ref %}