> For the complete documentation index, see [llms.txt](https://docs.sharelogic.com/unifi/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sharelogic.com/unifi/4.2/integration-guides/bidirectional-asynchronous-incident-guide/build-the-other-half/move-the-integration.md).

# Move the Integration

The first step to building the other half of the Integration is to export it from one instance and import it to the other.

## Export the Integration

{% hint style="info" %}
**NOTE**: The ServiceNow System Administrator (admin) role is required to see the automatic download and view updates in the Update Set (and to select Application Scope - if required).
{% endhint %}

{% hint style="success" %}
Using the **Packager** feature makes moving integrations between instances simpler and more efficient than ever.
{% endhint %}

In **Unifi Integration Designer**, navigate to and open **< Your Integration >**.

Click the **'Integration' icon** to open the **Details** page.

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/1WQbLdiZtutYbDChPSJv/baig-move-integration-1.png)

Click **Package**.

The Package Integration modal is displayed.

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/P9GzlmpBu98dBdHRs7jO/baig-move-integration-2.png)

Confirm by clicking **Package**.

Unifi packages the Integration into an Update Set which is automatically downloaded.

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/naHP5KuwxOrkt8HsQpob/v2-otherhalf-3.png)

The Integration Package Worker modal is displayed.

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/BtapMkcJXZiNHJ2ofqtl/baig-move-integration-3.png)

{% hint style="info" %}
The modal tells us how many records were processed and the name of the Update Set that was created *(the integration name prepended with the date/time)*.
{% endhint %}

**Copy** the name of the Update Set.

Click **Done** to close the modal.

Navigate to the downloaded Update Set and **Show in folder\***.

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/rTkqFf6M44i7S0TOZM4t/v2-otherhalf-5.png)

*\*Example shown in Chrome. Other browsers may vary.*

Then **rename** the file *(using your Update Set name in order to easily identify it when uploading to the other instance)*.

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/UMAXFYx4slBJpKojiGKH/baig-move-integration-4.png)

## Import the Integration (external instance)

In the Application Navigator of the external instance, navigate to **System Update Sets > Retrieved Update Sets**.

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/qRicSxzElUUqVDSYG9D3/v2-otherhalf-8.png)

At the bottom of the Retrieved Update Sets list, click the **Import Update Set from XML** related link.

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/ciPY5dQhgu5mBvDogNxD/v2-otherhalf-9.png)

{% hint style="info" %}
If you have the **UI16 Developer Patch** installed (download from Share \_\_ by clicking [here](https://developer.servicenow.com/connect.do#!/share/contents/9650888_ui16_developer_patch?v=2.5\&t=PRODUCT_DETAILS)), you can navigate directly to the Import XML page from the context menu of the **Update Set Picker** by clicking **Import from XML**.
{% endhint %}

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/X9zpAiTKyf0Kr4e31k5O/v2-otherhalf-7.png)

*The Import XML screen is displayed:*

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/1d6HXmIGhzmb3Tqu6eQQ/baig-move-integration-5.png)

Click **Choose file** to upload the previously downloaded file.

**Upload**.

*You are redirected back to the Retrieved Update Sets list view:*

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/JMAPMqjC0ih4HlRkXFPG/baig-move-integration-6.png)

**Open** the Update Set

*Your Retrieved Update Set form is displayed:*

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/hmkefLrTUZkqpa18XySP/baig-move-integration-7.png)

Click **Preview Update Set**.

**Close** the Update Set Preview modal.

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/KlRsAbGIdbz0dL4VKFne/v2-otherhalf-13.png)

Click **Commit Update Set**.

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/ogY9mfmWYv0cEJ462ZmA/baig-move-integration-8.png)

**Close** the Update Set Commit progress modal.

![](https://content.gitbook.com/content/2EJsRh73QF1TvP9eLF8k/blobs/J5gKO4NKsE4EwqNciNfX/baig-move-integration-9.png)

We have successfully installed the application containing our Integration on the external instance. The vast majority of the configuration is already in place. All that remains is to make a few configuration changes and **Reconfigure the Connections** to enable each instance to connect with the other.