# Message name not recognised

{% hint style="danger" %}
`Message name not recognised`
{% endhint %}

Unifi has successfully managed to extract a message name from the inbound request but hasn't been able to locate a corresponding message for the integration. Check the spelling of the message name in the request to that of the Unifi configuration. Also, double check the inbound endpoint you're connecting to as if it’s the wrong integration the message names may not align.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.sharelogic.com/unifi/4.1/troubleshooting/integration-responses/message-name-not-recognised.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.