Stages

Stages are a snapshot of the data either at the time of being sent or received. The Stage stores the snapshot of data, which is what facilitates the asynchronous exchange of Messages. Having that data called out into separate fields provides a clean & clear view of the data being sent/received, which in turn can provide a clearer picture of the cause of any potential discrepancies in the mapping of data that is being translated*/transformed**.

*Translated: a movement of data

**Transformed: a movement and a change of data

Fields

The following table gives a description of the fields that are visible on the Stage record:

Field	Type	Description
Number	String	The unique Stage identifier.
Internal reference	String	The ServiceNow ticket reference.
External reference	String	The external system’s ticket reference.
Direction	Choice	The direction this record is travelling in.
Integration	Reference	The integration this record belongs to.
Transaction	Reference	The transaction this record belongs to.
Message	Reference	The message used to process this record.
Process Data Fields	String	The fields that correlate to the data being sent/received. They are uniquely configured per Process.