Response Actions are interceptors that allow you to customise the way responses are handled.

By default, a successful request is determined by the response HTTP Code being in the info (1xx) or success (2xx) ranges and anything outside of these is treated as a request failure.

Sometimes, an API will return a response that needs to be treated differently to how it would normally be handled. For example, an API might return a 400 error to indicate a part of the request contains invalid data. We can use a response action to catch that error and do something about it.

Execution Flow

The Response Action executes the following steps:

  1. Run retry logic. Retry logic takes precedence and will cancel the Response Action if the possible. If no more retries can be made (or no retry is required), the Response Action is executed.
  2. If no retry error has occurred, the request and transaction states are updated according to the Response Action.
  3. Notify the user by adding an integration note. A note will only be added according to the notification script on the Integration.
  4. If a script is specified, execute the script.


The fields that can be configured for the Response Action record are as follows:

Field Type Description
Name String The quick reference name of this Response Action.
Code String The status code to match on the request.
Integration Reference The Integration this action applies to.
Message Reference The Message this action applies to.
Application Reference Application containing this record.
Type Choice The type of response according to the code.
Active Boolean Enable/Disable this action.
Description String An explanation of what the response action is intended to do.
Retry^ Boolean (Visible on the Retry tab). Retry the request to the limit specified by the Integration before running this response action.
Notify user* Boolean (Visible on the Notify tab). Add a note to the Bond and, if the Integration permits, the target record.
Transaction state** Choice (Visible on the State tab). Override the Transaction State on the Transaction.
Process state** Choice (Visible on the State tab). Override the Process State on the Transaction.
Request state** Choice (Visible on the State tab). Override the Request State on the HTTP Request.
Run script*** Boolean (Visible on the Advanced tab). The script to run when this action is executed.


When selected, an additional Advanced retry boolean type field becomes available (which if selected, also reveals another additional Retry script field in which to configure any scripted method of retrying).

*Notify user

When selected, an additional Notify message string type field becomes available in which to enter the required notification text.

**Transaction/Process/Request state

When ’–None–’ is selected, the state is left as is and not overridden.

***Run script

When selected, an additional Script field becomes available in which to configure any scripted method of executing the Response Action.